Board approves Keystone cloud migration for billing; first‑year cost estimated; staff says revenue neutral

5461547 · June 25, 2025

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Summary

The board approved a new contract with Keystone to move billing to a cloud‑based system. Financial manager Dina Cox said the annual payment will be $36,000, with a total first‑year cost roughly estimated at $75,000 depending on training; staff said the switch should be revenue neutral in year one and produce savings later.

The Board of Sanitary Commissioners on June 25 approved a contract to migrate the district’s billing platform to Keystone’s cloud‑based system.

Finance Manager Dina (Dina) Cox told commissioners "36,000 will be an annual payment. Currently, our annual payment's about 9," and said moving to Keystone eliminates the district’s separate Invoice Cloud expense. Cox later said an "approximate total would be 75,000, but, it's in 3 different payments" with an initial $1,000 payment after approval, an annual fee, and a third payment (roughly $38,000) for program setup and training depending on needs. Cox characterized the change as potentially revenue neutral in the first year and anticipated savings in later years.

Commissioner Clark asked for clarification about current and proposed costs; Cox explained Invoice Cloud cost elements would be folded into the Keystone agreement. Commissioner Smith and others voiced support for the upgrade. The board approved the Keystone contract by motion and second.

The board directed staff to proceed with the contract and to manage training and implementation expenses within the project budget. Officials said the move is intended to streamline payments and billing operations.