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Muncie resident urges sanitary district to change billing after receiving multiple monthly bills
Summary
At the July 9 Board of Sanitary Commissioners meeting, resident Russell O'Neil said the district's billing system produced multiple bills and unclear credits; he asked the board to change its billing structure but the board took no formal action.
Russell O'Neil, a Muncie resident, told the Board of Sanitary Commissioners on July 9 that the sanitary district's billing system produced multiple bills for the same service and did not reflect a $31 credit he was told he had.
O'Neil said he received four separate bills in one month and that after adding them he sent a single payment of $96 for what he understood was service for one month. He told…
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