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EEC plans unified family portal to replace multiple CCFA tools and collect better data; privacy and dynamic eligibility flagged
Summary
EEC staff described a family portal to centralize CCFA applications and the statewide wait list, aiming to collect structured data earlier and reduce administrative work across multiple existing tools.
The Department of Early Education and Care described plans to replace several fragmented tools with a single family portal to manage the Child Care Financial Assistance (CCFA) application, statewide wait list and case management. Kristen (family experience product owner) and Jesse Murray (product lead) presented the design and goals for a unified digital experience intended to collect structured data earlier in the process and reduce administrative burden.
Kristen described the current state: “the current state of applying for childcare financial…
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