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Board denies home-share renewal at North Francis Avenue after neighbors cite repeated disturbances
Summary
Board denied a renewal application for a home sharing permit at 923 North Francis Avenue following neighbor testimony about repeated late-night parties, trash, and management failures; the board cited multiple documented complaints in reaching its decision.
The Board of Adjustment denied a renewal request for a home sharing special exception at 923 North Francis Avenue after neighbors presented multiple complaints about noise, parties, trash and failure to timely respond.
Neighbors said the property had repeatedly hosted events that produced late-night noise, vehicles parked in restricted places, overflowing trash and even activity on the roof that disturbed adjacent bedrooms. One neighbor described a wedding-party staging event, a film shoot with overnight activity and a birthday with as many as 15 cars in the street. The neighbor said outreach to the owner and the management company had not resolved the problems.
The property—s co-host/manager told the board his company responds to complaints, monitors the property with cameras and takes action when notified; he said they had removed guests, reported violations to Airbnb and driven by properties to check on issues. The manager also said some of the snapshots submitted by neighbors captured short time windows and that the company had taken remedial steps when informed.
Board members weighed the written record and oral testimony. Several members said the property had been given an initial year to demonstrate compliance and that the pattern of violations and multiple complaints undermined confidence a renewal would succeed. Staff noted prior code-enforcement contacts and that the property had operated at times without a current license.
Outcome: The board voted to deny the renewal application (case 15967). The manager and owner are responsible for code compliance procedures and may seek other administrative remedies.
