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Commission orders hearing on Maxwell House after tenant complaints of rotten elevators, pests and mold

5441731 · July 22, 2025
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Summary

Following persistent tenant complaints about broken elevators, infestations and unsafe conditions at the Maxwell House apartments, the Augusta Commission voted to hold a hearing to consider revoking the property’s business license and asked legal and code staff to investigate and report back.

Augusta commissioners on July 20 directed staff to hold a hearing to determine whether to revoke the business license of Maxwell House apartments after multiple residents reported unsafe living conditions, broken elevators and pest infestations.

Resident Yolanda Brooks told the commission she had collected more than 56 tenant signatures and described months of problems including two nonworking elevators (she said both elevators had been out for about three weeks), rodent infestations, persistent mold, peeling walls and a lack of maintenance. Brooks said building management had urged tenants to “check on each other” and that some residents — including elderly tenants and home-care aides — could not practically access upper floors because elevators were inoperable.

Officials’ findings and steps: Fire and code officials said the building’s common…

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