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County behavioral health division reports rising caseloads, new staff and program shifts to keep people out of hospitals
Summary
Walworth County behavioral health leaders told the board July 16 that the division served more than 1,000 residents in 2024, expanded prescribing capacity, shifted clients from Community Support Program (CSP) to Comprehensive Community Services (CCS) to increase service flexibility, and highlighted client testimonials about improved outcomes.
Walworth County behavioral health staff reported July 16 that the division served more than 1,000 county residents in 2024 and has made several operational changes intended to reduce hospitalizations and improve community-based supports. Amy Hart, behavioral health division manager, told the Health and Human Services Board that crisis services handled over 10,000 contacts in 2024 and completed 925 risk assessments; of those risk assessments, about 14% resulted in inpatient admission. In total, staff recorded 130 admissions via emergency detentions that year, accounting for 1,245 hospital days. Hart said the division’s approach is a continuum of care — crisis services, case management, outpatient treatment,…
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