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Residents report spray‑paint marks from Ziply fiber work; city explains permit and restoration requirements

5433990 · May 27, 2025
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Summary

Councilors discussed resident complaints about contractor markings and spray paint related to Ziply's fiber work; city staff said Ziply has permits, is doing utility markings and must restore affected right-of-way and sidewalks under the franchise agreement.

Councilors raised resident complaints about spray-painted marks and alleged property markings tied to Ziply’s fiber installation work. City staff advised that Ziply has applied for permits, that contractors commonly use chalk- or paint-based utility markings to identify underground conflicts, and that under the franchise agreement contractors are responsible for restoring right-of-way infrastructure if they damage it.

City staff told the council they had received complaints, had contacted at least one resident and requested address details to verify permitting and violations. A staff member explained that approved permits require locators to identify potential underground conflicts before excavation; another staff speaker said locators typically use "chalk based paint" that lasts from a month to three months under normal conditions, and urged residents to contact the city with concerns.

Councilors asked whether sidewalks affected by work would be replaced to ADA width; staff said the franchise requires restoration to the prior condition and the city can enforce that requirement. The council asked staff to provide a high-level update at the next council meeting on Ziply’s objectives and the project status; staff said Ziply is currently conducting utility markings and permit work. No enforcement action was announced at the meeting; staff advised residents to report incidents so the city can investigate permit compliance and restoration obligations.