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DCA demos chatbot proof‑of‑concept; board told policy, human review and staffing requirements apply
Summary
DCA’s Office of Information Services demonstrated an AWS Bedrock chatbot proof‑of‑concept to the Veterinary Medical Board and described state GenAI policy and procurement rules, human oversight needs, data scoping, logging and a likely 90‑day implementation path to an initial deployment.
Bayard Cowan, chief technology officer at the Department of Consumer Affairs (DCA), and the department’s web architect presented a proof‑of‑concept chatbot for the board’s website that uses AWS Bedrock and GenAI components. The demonstration emphasized data scoping, human review and compliance with state GenAI policy.
Cowan said the state has adopted an executive‑level and technical framework for GenAI use and procurement, and DCA has developed internal acceptable‑use policies and staff training. “Executive order number N‑12‑23 from the governor…,” he…
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