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Workshop: city, police and vendor outline steps to curb sidewalk riding, underage users and parking problems with shared electric scooters
Summary
City staff, police and vendor representatives told the committee they are implementing geofencing, stricter ID checks, more parking corrals and enforcement to address rider behavior and sidewalk riding; vendors and staff acknowledged initial rollout shortcomings and promised weekly adjustments and a detailed action plan.
A workshop on July 17 brought the city, the New Haven Police Department and Veo (the scooter operator) before the City Services and Environmental Policy Committee to discuss resident complaints about shared electric scooters.
The session opened with a candid acknowledgement from city operations staff and Veo that the rollout had produced problems. "We do loud and clear here the concerns and fully acknowledge that the expectations that were set at the committee meeting have not been met," a Veo representative said. City staff and the vendor described several technical and operational remedies under way: geofencing to reduce sidewalk riding in specific corridors, tighter ID verification and…
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