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Council reviews $16,000 code‑enforcement software proposal to improve reporting and transparency
Summary
Staff proposed a $16,000 purchase of a code‑enforcement case management system that will let residents file complaints, track case status and view hearing outcomes; council and staff discussed complaint volumes, repeat‑offender procedures, and whether additional staff are needed.
Code enforcement staff told the council they are seeking $16,000 in FY26 to buy a cloud‑based case‑management system tied to the department’s strategic plan. Demonstrations have shown the software in pilot mode and staff said the package would allow residents to file complaints online, check the status of cases, see notices, and obtain disposition records from…
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