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Board weighs switch to bimonthly billing after 1,178 disconnection notices; PUC approval required
Summary
Staff reported 1,178 disconnection notices were mailed and 70 resulted in service disconnections. Trustees were briefed on steps needed to change the district from monthly to bimonthly billing, which requires a public hearing and approval by the public utilities commission.
District staff told trustees that 1,178 disconnection notices were mailed in the most recent cycle and that 70 notices led to actual disconnections. A staff member said most disconnections were restored within a day or two after customers made payment arrangements. Staff said the district is exploring a change from monthly…
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