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Staff demonstrate Outlook 'Report Suspicious' add-on that deletes messages and enables continuous remediation
Summary
A staff member demonstrated a new Microsoft Outlook add-on that lets users report suspicious emails to IT, remove messages from affected mailboxes and enable continuous remediation; the presenter encouraged staff to use the tool.
Staff member, an IT staff member, demonstrated a new “Report Suspicious” add-on for Microsoft Outlook that allows users to report suspicious messages to IT and trigger automated remediation, saying the tool can remove messages from affected inboxes and enable continuous blocking of future mail from the same sender.
The demonstration, given during the meeting, showed a reported message that staff said had been sent to three affected mailboxes. The presenter identified one reporter as Teresa and said the message had gone to Will, described in the transcript as the mayor, Teresa and one other mailbox. The presenter clicked “view insights,” created an incident, and selected remediation options that would delete the three messages and turn on continuous remediation for that incident.
“The message has gone to Will’s, the mayor’s, and Teresa’s inbox,” the staff member said while walking through the interface. The presenter described the remediation choices and said the action being taken in the demo would block the specific sender but not the entire sending domain, noting in some cases an administrator might choose to block the domain as well. “I’m gonna remediate this,” the staff member said as they executed the action; they later said, “Desk is gone now,” indicating the message had been removed from the visible list.
The presenter said the system also records which users report suspicious messages and said they expect that list to grow. “I hope this list grows and grows, and I will report on this occasionally, so people can see all of our top reporters, top cybersecurity crime fighters,” the staff member said. They closed the demonstration by encouraging staff to use the tool: “Super easy, super fast, super efficient, and super cyber safe. Take care, my friends.”
The demonstration was informational only; no formal action, motion or vote was recorded during the meeting. The transcript shows the presenter urged staff to use the Outlook add-on and indicated IT would monitor and report on usage, but it does not record any formal policy change, mandate or follow-up assignment recorded as an official action.
