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Hilliard City Manager Michelle Crandall to depart after five and a half years; council, staff praise tenure
Summary
City Manager Michelle Crandall gave her final council report July 14, outlining accomplishments during her 5½-year tenure — including the recreation and wellness campus, a successful income-tax ballot initiative, and economic development wins — and said she will remain a Hilliard resident.
HILLIARD, Ohio — Michelle Crandall, Hilliard’s first city manager, told the City Council on July 14 that she will leave her role in two weeks and reflected on accomplishments during her five‑and‑a‑half‑year tenure.
Crandall listed several highlights she and staff said were achievements under her leadership: passage of a ballot measure increasing the city’s income tax from 2% to 2.5% to fund parks and recreation; design and construction of a 150‑acre recreation and wellness campus including a medically integrated community center (the Well); a AAA bond rating maintained while delivering capital projects; development of a new comprehensive community plan in 2023; and economic-development work retaining large employers and attracting new companies and start‑ups.
“Together, we’ve co‑created a culture that’s been guided by our core values, heart for service, strength and teamwork, and drive for influence excellence,” Crandall told council. She thanked staff and council and said the city will be “incredibly well‑positioned” going forward. She said she expects to remain in Hilliard as a resident.
Council members praised Crandall’s leadership and the culture change they said occurred during her tenure. Vice President Teeter said the chief accomplishment was establishing professional leadership at city hall and improving employee morale and service to residents. Several council members thanked Crandall for pursuing vision-level projects and for building regional partnerships.
Council adjourned following brief remarks and a motion to close the meeting.
Crandall’s final day as an employee is in two weeks from the July 14 meeting; the city will follow its personnel transition procedures to name an interim or successor city manager.
