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Residents raise ER cleanliness, staffing and service concerns; commissioners send letter of no confidence to Hidalgo Medical Services
Summary
Public commenters described unsanitary conditions and poor care in the Hila Regional Medical Center emergency room. Hospital CEO reported operating surplus and physician recruitment while the commission approved a letter expressing no confidence in Hidalgo Medical Services for senior center operations and other contractual services.
Multiple members of the public used the board’s public-comment period July 10 to describe alarming conditions in the Hila Regional Medical Center (GRMC) emergency department and to urge county action.
William Lloyd, a downtown business owner, described repeated problems with his wife’s emergency visits, saying staff treated her dismissively and that he documented “puddles of yellow liquid on the floor” and extensive grime at the junction between floor and wall. “This emergency room is a health hazard. It should be shut down today until it is clean,” Lloyd said. Other commenters also recounted poor personal experiences and urged the commissioners to press the hospital and other providers for improvements.
Hospital Chief Executive Officer Robert Whitaker addressed the board in a later presentation and reported that May and year-to-date volumes were…
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