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Will County officials review process after two seniors’ exemptions were not applied to tax bills
Summary
County assessment office staff said two senior exemptions were scanned but not entered into the property database; the county can correct errors via a certificate-of-error process only through about Nov. 1 each year, after which tax sales and court confirmation bar corrections.
A Will County assessment official told the county executive committee on June 12 that two senior property tax exemptions submitted to his office were scanned into records but never entered into the county property database, causing the exemptions not to appear on residents’ bills.
The error was explained by Dale Butello, chief county assessment officer, who said, "we mis processed that thing" after describing a two‑step office workflow in which staff both scan an application and separately key exemption fields into the assessment system. Butello said the scanned image existed but the database fields were not populated, and his office discovered two similar cases over the last two years.
The issue matters because Will County’s certificate-of-error process lets the assessment office correct admitted errors for property assessments and exemptions only through roughly Nov. 1 of the tax year; after that…
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