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Plano: contractor replacing faulty radio transmitters on water meters; no service or billing interruption expected
Summary
Plano said a contractor, Pedal Valves, has begun replacing malfunctioning radio units attached to water meters; replacements take 10–15 minutes and should be complete by early 2026, with no expected service disruption or billing changes.
Plano announced that a contractor has begun replacing faulty radio transmitter units attached to water meters; the city said the meters themselves are working properly. Steve Stoler, Plano’s media relations director, identified the replaced device as a “gray box attached to the meter that uses a radio signal to electronically transmit meter readings.”
City officials said the contractor, Pedal Valves, is performing the replacements. Each replacement takes about 10 to 15 minutes, and officials expect all faulty units to be replaced by early 2026. Stoler said there will be no disruption to water service and the replacements “will not affect your water bill.”
The announcement did not specify whether replacements are covered by warranty, insurance or a particular line item in the city budget, nor did it provide a contact for scheduling or questions about individual meter visits.
