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Worcester Senior Center fitness center reports 1,150 members, leaders cite rising use and city cost

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Summary

The Worcester Senior Center—s fitness program has grown to 1,150 registered members with daily use averaging 55—60 people; staff described free, state-of-the-art equipment, expanded class offerings and a city-supported partnership that staff said costs roughly $300,000 annually.

Leah Whitman, director of the Worcester Senior Center Fitness Center, told the Commission on Elder Affairs that the center now has 1,150 registered members and an average daily attendance of 55—60 people, with a peak of 98 visitors on May 19.

"It's so much more than the equipment; it's an amazing community," Whitman said, describing a facility outfitted with equipment paid for in part by Blue Cross Blue Shield and staffed by certified fitness professionals.

The fitness center offers 10 group exercise classes per week, averaging about 25 participants per class, and a mix of 11 cardio machines (three treadmills, two ellipticals, two upright bikes, two recumbent bikes and two Kaiser total-body trainers). Whitman said the strength equipment uses Kaiser pneumatic resistance, which allows weight adjustments as small as 1 pound and fingertip controls designed to reduce strain for older adults.

Members must complete a 45—60 to 60-minute orientation (longer for two people) that shows how to use equipment and establishes individualized starting resistance and exercise plans. Whitman said health and safety is the program's top priority and that physician-release forms are required for new members; staff told the commission they are considering making releases and the medical-history interview time-limited or subject to renewal after hospitalization or 12 months of absence.

Amy (Senior Center staff), presenting the center—s budget context, said the city contract and support for the fitness center are a significant municipal commitment. "It is a big commitment to the city. It's about a third of our budget," she said, estimating the annual city cost of supporting the program at "over $300,000."

Whitman said Worcester Fitness has committed to continue the operational partnership for at least five years. The city previously ran a competitive process for the center's services, and staff said the current arrangement grew from that procurement.

The commission and staff discussed on-site policies intended to manage congestion: Whitman said staff have a 30-minute limit for treadmills when demand is high and that members generally follow established etiquette. She also described outreach practices for members who stop frequenting the center, including occasional wellness check calls by social work staff.

Why this matters: The fitness center combines free access, staff supervision and tailored equipment intended for older adults. As membership grows, the city faces the choice of sustaining an increasingly used program that staff say yields health and social benefits for many residents while also accounting for a notable share of the senior center—s public funding.

The presentation generated questions about capacity, the physician-release requirement, and partnerships with local organizations such as Worcester Academy and Girls Inc.; Whitman said the center already collaborates with Girls Inc. and that discussions with Worcester Academy have been reported but no formal city arrangement was announced at the meeting.

Whitman and staff emphasized personal stories of members who attributed improved mobility, reduced medication and stronger social ties to regular use of the fitness center. Those anecdotes were offered as program context; the commission did not take formal action on the presentation because the meeting lacked a quorum.

The commission chair asked staff to submit the presentation and supporting materials to the commission for consideration at a later meeting.