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Building commissioner outlines online permit rollout, ADU challenges and records backlog
Summary
Building Commissioner Scott Vanderwall reported expansion of online permitting (CitizenServe), higher public records requests, increased inspections for large development projects, challenges enforcing a leaf‑blower ordinance and the need to digitize decades of basement permit files.
Scott Vanderwall, Building Commissioner, told the Committee of the Whole that the department has expanded CitizenServe permitting to include health permits, clerk permits and outdoor dining licenses and that approximately 8,500 permits are expected this year. He said public-records requests have increased from occasional queries to one or two per day, driving staff to develop reports and processes to close old permits and help homeowners, appraisers and attorneys obtain records.
Vanderwall said the department is preparing for several large projects…
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