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Missoula County adopts language-access policy to expand interpretation and translation services
Summary
The Missoula County Board approved a language-access policy to ensure interpretation and translation services for people with limited English proficiency and Deaf or hard-of-hearing residents, and to guide departments on when to use authorized interpreters versus ad-hoc solutions such as family members or machine translation.
Missoula County commissioners approved a language-access policy that commits county departments to providing interpretation and translation services for community members with limited English proficiency and for residents who are Deaf or hard of hearing.
A county staff member presenting the policy said it outlines when to use authorized interpreters and when informal resources such as family members…
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