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Sumner County dispatch reports 13.9% rise in incidents; requests additional telecommunicators
Summary
The county’s emergency communications center reported a 13.9% year-over-year increase in incidents in the first half of the year and asked the commission to approve five telecommunicators and two CTO positions to address staffing shortfalls.
The director of the county’s dispatch center reported that the emergency communications center processed about 124,000 calls for service in the first six months of the year, a roughly 13.9% increase from the same period in 2024.
“For the first six months of this year, the ECC has processed through that by 124,000 calls for service,” the director said at the meeting. The director said the center…
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