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McLean County launches ConnectGo rural transit pilot; staff report first-week metrics
Summary
County officials and Connect Transit staff reported on the first week of ConnectGo, a new rural on-demand transportation service. Staff said the program provided 36 rides in its first four days with an 82% on-time rate and eight ride denials mainly due to scheduling constraints.
McLean County’s new rural transportation pilot, ConnectGo, began service July 1 and completed its first week of operations, county staff reported at Tuesday’s Land Use and Transportation Committee meeting.
County Administrator Cassie Taylor introduced the program and invited Connect Transit staff to present initial performance metrics. Mark Hoffman, marketing manager for Connect Transit, said staff provided 36 rides in the first four days of service and denied eight…
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