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East Point council hears plan to move core financial and utility systems to BS&A cloud; short blackout set for July 16–20
Summary
Finance and IT staff told the City Council on July 7 that East Point will migrate its BS&A enterprise resource planning system to a cloud-hosted version, requiring a scheduled blackout of on‑line services July 16–20 and temporary changes to billing and customer‑service operations.
On July 7, the East Point City Council heard a presentation from city finance and IT staff about a planned migration of the city's BS&A enterprise resource planning (ERP) system from on‑premises servers to BS&A’s cloud platform. The city said the switch will require a scheduled blackout of the local BS&A system beginning July 16, with most modules going live July 20 and customer‑care functions coming back online July 22.
City finance director Shannon Golden told the council the briefing was prompted by questions the budget and finance committee raised in June and was intended to make the full council aware of the timeline and service impacts.
The migration matters to residents because the city will not be able to accept or process payments through usual channels during the conversion. “We won't be able to accept payments via mail, in person, online, over the phone, or at our kiosk,” Michelle Adams of Customer Care said, describing a temporary suspension of many customer‑facing payments and account changes.
Why…
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