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County IT reports email outage, firewall issues; Exchange migration cost unclear
Summary
LaSalle County IT reported a multi-hour email outage and firewall-related PDF issues and warned the board that costs for an Exchange migration remain uncertain due to delayed vendor pricing.
LaSalle County IT reported about 640 support tickets for the month and an email outage that lasted roughly three to four hours after a server reboot and a pending update, county IT director John Hague told the board.
Hague said the outage occurred when an update that needed to run held up the Exchange service, extending what would normally be a 20- to 30-minute reboot into several hours. He said firewall updates from…
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