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License commission dismisses two customer complaints against Fastlane Auto Sales & Service

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Summary

The commission dismissed two customer complaints against Fastlane Auto Sales & Service (18 Berkshire Avenue) — one filed April 11 and another May 28 — and advised complainants to pursue court claims for financial compensation.

The City of Springfield License Commission heard two customer complaints June 25 against Fastlane Auto Sales & Service, 18 Berkshire Avenue, and voted to dismiss both matters after hearing testimony from complainants and the manager of record, Noemi De Leon.

In the first case (complaint dated April 11), complainant Alfonso Clark said a 2020 Ford Transit Connect he bought from Fastlane experienced a transmission failure 11 days…

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