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City staff summarizes large Liberty Utilities town hall; public hearings on rates slated in July
Summary
City Administrator Eric Johnson reported more than 100 people attended a regional Liberty Utilities town hall that addressed billing and software-system questions; staff reminded aldermen of upcoming July public hearings on proposed rate changes and scheduled a nonlegislative work session to discuss the issue.
City Administrator Eric Johnson told the Board of Aldermen that a Liberty Utilities town hall held June 11 at the OC drew about 100 attendees from Ozark and surrounding communities. Johnson said the meeting ran several hours and included account representatives available in the hallway to assist residents with billing problems.
Johnson said the town hall generated many questions about water and electric billing and utility software systems; he commended Liberty representatives for providing on-site account staff to work with residents. He also reminded the board that Liberty plans a series of public hearings in July concerning proposed rate changes and said a nonlegislative city work session scheduled for next Thursday will include discussion of Liberty Utilities.
During the meeting an alderman asked for the dates of the Liberty public hearings; the packet handed out at the town hall listed hearings in July in Joplin, Nixa and Bolivar and a July 22 session in Nixa was specifically noted; Johnson said Ozark itself did not have a confirmed in‑person hearing at the time but staff would distribute more information as it becomes available.
Johnson urged aldermen who received inquiries from residents to direct them to the July hearings or to the account representatives who continue to handle billing questions. No formal action was taken; council members asked staff to circulate hearing dates and to include the topic on the upcoming work session agenda.
