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Access Will County reports rising ridership and explores consolidation with neighboring township services
Summary
Will County staff reported rising ridership and service expansion for Access Will County dial‑a‑ride and said the county is exploring phased consolidation of Central Will Dial‑A‑Ride into the county program.
Will County staff presented a quarter‑to‑quarter update on Access Will County — the county’s curb‑to‑curb transportation service for seniors and people with disabilities — reporting rising ridership, expanded service area eligibility and preliminary talks to consolidate neighboring township systems into a single county‑managed program.
Elaine Bottomley, deputy chief of staff to the county executive, introduced Collin Phillips, the county’s mobility manager, who told the committee the program has expanded its service area and that ridership has recovered and grown since pandemic lows. Phillips said monthly ridership trends since December through April point toward a likely total of more than 13,000 trips in the program year if current trends continue.
On funding, Phillips and Bottomley said the program blends county funds with external grants and subsidies — AgeGuide and RTA grants were cited along with PACE subsidies — and that Will County’s historical share of program…
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