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Henderson County 9-1-1 district reports $190,000 timing shortfall, completes redundancy path; court appoints Ashley Mills to board
Summary
Henderson County’s 9-1-1 Communication District told the Commissioners Court that a $190,000 shortfall shown on its fiscal-year balance sheet was the result of reimbursement timing and was covered by a grant received in May.
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Henderson County’s 9-1-1 Communication District told the Commissioners Court that a $190,000 shortfall shown on its fiscal-year balance sheet was the result of reimbursement timing and was covered by a grant received in May.
“the balance sheet shows a 190,000 shortfall in revenue that was made up through a grant in May,” Mark Brown, executive director of the 9-1-1 district, told the court during the meeting covering the district’s fiscal-year statement for 05/01/2024 to 04/30/2025. Commissioners unanimously moved to accept the statement.
Brown said the shortfall was a timing issue tied to grant reimbursements rather than an operational deficit. He also reported two operational items for the district: staff are handling about 50 address-verification requests a week, and the district recently completed a redundancy path as part of the Next Generation 9-1-1 upgrade, which splits call routing to multiple hubs rather than a single legacy switch.
“One of the major benefits of the... Next Gen 9-1-1 system, is there's no single point of failure,” Brown said, explaining that legacy routing had relied on a single switch and that calls are now split between hubs in Houston and Lubbock to provide multiple paths to central systems.
On staffing for the district board, the court considered the vacancy created when Mark Hannon moved out of the county and his term ended April 30. After interviews conducted by court members, IT staff and district representatives, the court appointed Ashley Mills, with the Henderson County Sheriff's Department, to a two-year term ending April 30, 2027. The motion to appoint passed unanimously; the court recorded the appointment as a formal action.
Commissioners and staff also noted the benefit of having local operational users on the board alongside technical representation — Mr. Vincic was cited as having provided technical expertise in prior years.
The court formally accepted the Henderson County 9-1-1 Communication District statement of income and expense for the fiscal year of 05/01/2024 to 04/30/2025 by motion. The motion to accept was made by Commissioner McCam and seconded by Commissioner Richardson and passed unanimously.

