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Westminster officials report faster permit processing, new e-plan review and code-enforcement metrics
Summary
City staff told council in a June 11 study session that new technology, written procedures and performance standards have reduced review times for many permits, expanded e-plan submittal, and raised code‑enforcement productivity; staff said more work remains and asked council to allow zoning code edits to improve process clarity.
At a June 11 study session, Westminster interim community development director Ashton described changes underway in the Community Development Department, including wider use of EnerGov and a new e‑plan review option intended to speed permit processing and improve public access.
Ashton said EnerGov now provides workflows that let staff track every phase of a case, identify deadlines and measure workload, and that the city’s Westminster Build portal lets applicants check status remotely and schedule inspections. He said the city launched a soft e‑plan review in December and had processed 127 e‑permit submittals — about 14 percent of submittals — and planned a full advertising push once early issues are resolved.
The department also published standard processing timelines and…
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