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Maintenance, repairs and inspections reported across New Canaan properties; Eversource billing and HVAC issues flagged

5103078 · June 30, 2025
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Summary

Staff and residents reported progress on dumpster placement, AC and elevator repairs, a recent fire-department inspection, pest control dates and an unresolved Eversource billing issue affecting one resident. Managers said they will schedule tree work and power washing this summer.

Residents and staff gave operational updates at a New Canaan housing meeting covering multiple properties, including Canaan Parish, Millport and Riverwood. Wendy (guest) said the dumpster vendor change is improving service: “they are finally putting the dumpster in and closing doors.”

Shandrida (Canaan Parish staff) reported one vacant three-bedroom unit (S-201) is being turned over, temporary portable air conditioners were delivered for units N-203 and N-412 because of a suspected refrigerant leak, and the elevator that had been stuck on the third floor was inspected. She said the New Canaan Fire Department completed an annual inspection after a pre-inspection earlier in the week, and quarterly pest control is scheduled for June 26–27 for both North and South buildings.

Shandrida also described an unresolved utility-billing problem at Canaan Parish: one resident has had electricity supplied but had not received a bill for about four years because the meter data were not in Eversource’s system. She said Eversource has visited multiple times and “they're gonna come out again,” and that the utility will continue service without retroactive charges while the company resolves the record issue.

At Millport, staff said only one vacancy remains (a two-bedroom), sprinkler-system inspections are scheduled to start Monday, Aug. 19, and extermination work is planned for September; staff will notify residents by phone and door notices. Millport staff also plan to install an emergency key box for fire-department access at the clubhouse and possibly at other buildings.

On exterior cleaning, staff discussed scheduling a cherry-picker to coincide with a contractor for power washing; speakers noted heavy mildew on Building 6 mailbox kiosks that will require hand cleaning or power washing and “elbow grease.”

Cindy (resident) praised recent ceiling and wall repairs by Gunnar and Gio, calling the work “flawless.” Meeting participants agreed to follow up on tree removal and trimming requests with the landscaper.

These items were updates and requests for follow-up; no formal policy votes or budget approvals occurred during the meeting.