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Sandy Springs explains how residents can report storm damage, potholes
Summary
City staff instructed residents to call 911 for emergencies and to use the Sandy Springs Works app or the city call center to report nonemergency storm damage, fallen trees, debris and potholes; the call center is available 24/7 at (770) 730-5600.
A City of Sandy Springs staff member said residents should call 911 for emergencies and use the Sandy Springs Works app or the city call center to report nonemergency storm damage during summer storms.
The nut graf: Summer storms can produce fallen trees, debris and potholes that affect public safety and traffic. The city advised that timely reports help crews locate and track problems and that residents can attach photos and pin locations when they report issues.
City staff described two reporting options for nonemergencies. The Sandy Springs Works online/mobile tool lets users pin the location of a problem, describe the issue and attach a photo; the system also allows residents to track the progress of their reports. If residents cannot use the online tool, the city’s call center is available 24 hours a day, seven days a week at (770) 730-5600. For life‑threatening or immediate dangers, staff said residents should call 911.
The announcement closed by advising residents to follow the city on social media for updates on city operations and storm-related information.
