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Metro officials defend $60 million secure-platform project as aldermen raise accessibility and cost concerns
Summary
Metro officials told the committee the Secure Platform Program and new fare system aim to improve passenger safety and fare collection; aldermen and advocates pressed Metro on effectiveness, timeline, accessibility for riders with disabilities and project cost overruns.
Metro Transit officials defended a phased rollout of a Secure Platform Program (SPP) and a new fare system during questioning from St. Louis City aldermen, who raised concerns about accessibility, the project's cost and the short-term customer experience at some stations.
Talby Roach, Metro's chief executive, said perception of safety is a key goal of the program and that the agency had already observed local results from pilots. "Perception of safety within the system is an absolute tenet," Roach told the committee as he described pilot gates at several stations and a parallel, $25 million fare-media project to modernize fare collection and enable phone tap payments.
A consultant's report and disagreement: Committee members cited…
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