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Lycoming County seeks new phone hardware after Mitel bankruptcy; approves demo units and delays Comcast coroner contract

5089327 · June 27, 2025
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Summary

County staff told commissioners Mitel declared bankruptcy, prompting procurement of demo phone devices to test replacement hardware and services. The board approved two demo units and tabled a separate Comcast service contract for the coroner's new building until construction timing and contract details are finalized.

County information technology staff told commissioners they learned that Mitel, the county's phone equipment vendor, had declared bankruptcy, creating a need to identify new phone hardware and service vendors.

Leslie said the county is pursuing demo devices to test alternative solutions that could replace Mitel hardware across county sites. The purchase of two demo units, one for an off-site location and one for on-site testing, carries no charge for the demo; commissioners approved the demonstration agreements. Staff said the demo is the first step toward a possible countywide migration and that they are pursuing vendor meetings about multi-year financing.

Separately, staff presented a three-year Comcast service contract for the coroner's new building that would provide phone lines, one TV device and Internet service at about $404.49 per month with a one-time $129.95 installation fee. Commissioners voted to table that Comcast contract until final construction schedules and the county's budgeting decisions are confirmed.

Staff said broader migration from Mitel to a replacement platform could be phased or countywide depending on pricing and financing options; no final vendor selection or timeline was adopted at the meeting.