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Council reviews competing IT proposals and cybersecurity costs; staff to reconcile services and return recommendation
Summary
Stevensville staff presented competing IT service proposals with differing onboarding and monthly rates and a cybersecurity add-on; council members emphasized cybersecurity risks and asked administration to review costs and coverage for a future decision.
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The Stevensville Town Council reviewed competing information-technology proposals that included recurring IT management fees, onboarding charges and cybersecurity services.
Staff presented a proposal from the town’s current IT provider, First Call, with recurring monthly fees and a cybersecurity service line. During discussion staff said the total for IT plus cybersecurity would be about $5,000 per month (roughly $2,500 for base IT and $2,500 for cybersecurity). Another vendor, Ricoh (RICOH IT Services), proposed a different pricing package that would include onboarding fees (about $13,200) and a higher monthly recurring fee (the proposal showed monthly totals such as $8,650 depending on included services).
Council members stressed the importance of cybersecurity after hearing national examples of infrastructure attacks; one councilor noted the potential for high ransom or recovery costs if critical systems are compromised. Administration said it would dive into differences between the lower and higher cybersecurity tiers, clarify what each package provides and return an analysis and recommendation to the council for a future meeting.
No final vendor award was made at the meeting; staff will assemble a comparative packet including the scope of services, costs and cybersecurity coverage for council consideration.

