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Santa Fe County adopts three‑year customer service enhancement plan framework
5077995 · June 26, 2025
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Summary
The Board approved a resolution directing county departments to develop three‑year customer service enhancement plans aligned with the county strategic plan and asked departments to include strategies, timelines and accountability measures.
Santa Fe County commissioners on June 24 adopted a resolution directing county departments to prepare three‑year customer‑service enhancement plans that align with the county’s strategic plan.
Chair Camilla Bustamante said the resolution grew from a 2024 declaration of customer‑service values and that staff piloted a…
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