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Osceola expands device-leasing pilot after vendor change reduces computer repair downtime
Summary
After switching vendors and piloting leased devices at seven schools, district staff reported repair turnaround improved and are expanding leasing to 14 schools to reduce student downtime; staff described the leasing refresh cycle as four years.
Osceola County School District leaders reported improvements in device turnaround after a midyear vendor change and said they are expanding a leasing pilot to reduce student downtime and simplify device refresh cycles.
Staff said last summer’s volume of repairs created significant downtime that affected student access. A vendor change in the second half of the year shortened repair turnaround from months to weeks; staff reported a most-recent average downtime of about 1.81 days measured in the last quarter, down…
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