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Members Press SSA On Staff Cuts, Redeployments and Employee Engagement
Summary
Lawmakers criticized recent reductions in SSA staff levels and raised concerns about morale after thousands accepted voluntary retirements or left; Commissioner Frank Buscagnano said many employees were redeployed to customer-facing work and pledged to improve employee engagement.
House members from both parties pressed Social Security Administration Commissioner Frank Buscagnano on staffing changes and employee morale, arguing the agency's service mission depends on a skilled, stable workforce.
Multiple lawmakers said the agency had lost large numbers of experienced staff and cited reports that more than 7,000 employees had left or been forced out since the administration took office. "These cuts were done even…
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