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Residents raise access concerns after West Swanzey moves to appointment-based town-hall visits
Summary
At a public meeting, residents questioned a new appointment-based access policy and the decision to keep the town hall front door locked; officials said the change will not add staff cost and will be covered by existing personnel.
At a public meeting in West Swanzey, residents questioned recent changes to town-hall access that move routine walk-in services to an appointment-based system and keep the front door locked.
Supporters of the measure and town staff said the change is meant to protect personnel and will not create new staffing costs. "It is not an added cost," a staff member said during the meeting.
Residents pressed…
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