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Board directs refunds after custodians failed to appear for paid park events; seeks operations review
Summary
The board approved credits and refunds for at least two applicants whose paid events proceeded without scheduled custodial staffing, and members asked staff to investigate recurring no‑show custodian incidents and fix scheduling gaps.
The Lowell parks board approved refunds or credits on Wednesday after hearing complaints that scheduled custodians did not appear for paid park events.
Catherine Apollo told the board a custodian had not arrived for her recently held event and asked for a credit; the board voted to credit her account. The board also discussed at least one other recent…
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