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DIT outlines modernization plan, flags COBOL mainframe risk and 20,000 open 3‑1‑1 tickets
Summary
Director and Chief Information Officer Brian McKee told the committee the department needs to retire legacy systems (including a COBOL mainframe), consolidate work-management tools, migrate the ERP to cloud, and address 20,000 open 3‑1‑1 tickets while testing AI tools and a city GIS platform.
The City’s Department of Information Technology presented a multi-part plan to modernize legacy systems, consolidate duplicate tools and reduce operational risk from aging infrastructure that staff said is costly to maintain.
“We've been running DIT kind of on a shoestring for years,” Director and Chief Information Officer Brian McKee told the committee, framing the modernization needs.
McKee said vehicle-registration and driver-license functions still rely on a COBOL-based mainframe (IMS/CICS) with only two remaining COBOL programmers in the department. “I used to have 20 and now I have 2 left,” McKee said, describing the staffing and maintenance risk for legacy code. The department is evaluating options to replace the mainframe system; McKee identified the FAST off‑the‑shelf system (common in…
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