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Council approves $1.37 million contract waiver to buy Mark43 CAD/RMS for police

5068518 · June 25, 2025

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Summary

The council authorized the interim city manager to issue purchase orders totaling up to $1,369,577.50 to Mark43 Inc. for a cloud-native computer-aided dispatch and records management system for the North Miami Police Department, waiving competitive bidding under the municipal code.

The North Miami City Council on Tuesday authorized purchase orders totaling up to $1,369,577.50 for a new computer-aided dispatch (CAD) and cloud-native records management system (RMS) from Mark43 Inc., waiving formal competitive bidding under the city code.

Council members were briefed in advance and then approved the procurement after a short public hearing. Staff described the purchase as a technology replacement and modernization for the North Miami Police Department; a Mark43 representative and the company founder were present at the meeting. The procurement was authorized under a waiver to the competitive-bidding requirement; the council voted 4-0 to approve the request.

Council members emphasized the importance of reliable CAD and RMS systems for operational effectiveness, interoperability and records management. The authorization directs the interim city manager to issue purchase orders up to the approved amount and proceed with deployment and implementation planning with the police department and IT staff.