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Canutillo ISD teacher tells board Aetna denied surgery after switch from Blue Cross

5064131 · June 25, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Isaac Bolivar, the district's 2025–26 Teacher of the Year, urged Canutillo ISD trustees to use new state funding to address insurance problems after his surgery and durable-medication claims were denied following the district's move from Blue Cross Blue Shield to Aetna.

Isaac Bolivar, identified in public comment as Canutillo ISD's 2025'—6 Teacher of the Year, told the Board of Trustees on June 24 that a recent insurer change has left him unable to obtain medically recommended care. Bolivar said he had longstanding hip pain for which his doctor planned surgery, but that Aetna denied three months of physical therapy, injections and a surgical request as "medically unnecessary."

Bolivar told the board that switching to Aetna also left a medication supplier for a medical pump out of network and produced a claim that put a $6,000 bill on…

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