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State board adopts rule to require video for automated-patient dispensing consultations

5062059 · June 23, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The California State Board of Pharmacy voted to adopt regulatory text updating consultation requirements for automated patient delivery/dispensing systems, clarifying that consultations must include two-way audio and video and that pharmacies remain available to provide immediate consultations by phone or in person.

The California State Board of Pharmacy on Tuesday adopted changes to California Code of Regulations, Title 16, section 1713 to align consultation requirements with recent statute and to clarify technology expectations when prescriptions are dispensed through automated patient dispensing or delivery systems.

The rulemaking package clarifies that consultations for prescriptions dispensed through an automated patient delivery/dispensing system must include two-way audio and video, while also stating that pharmacies must remain accessible so patients can receive an immediate consultation by telephone or in person.

Board President Seung Oh told members the changes were intended to "remove possible confusion regarding the…

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