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Dodge County IT shifts roles internally, reopens support specialist posting
Summary
Dodge County IT promoted an internal help-desk specialist to an analyst role and reposted the frontline support position; full staffing is expected by late summer, officials said.
Dodge County IT reported to the IT Committee that it promoted an internal employee to an IT-systems-analyst role and has reposted the entry-level IT support specialist position with a closing date of June 6.
The committee heard that Malia Bakenetner, who began as an IT support specialist in March, was selected to fill the systems-analyst position after an internal posting and an interview process. The IT staff member said Bakenetner has demonstrated troubleshooting, payroll and programming experience and has received positive feedback from department heads.
Staff described a staged transition: Bakenetner remains at the front desk handling help-desk tickets while she begins to take on analyst duties; the department will not finalize her new responsibilities until it fills the now-open support specialist role. The support specialist posting closes June 6, and IT staff said they hope to complete hiring and redistribute responsibilities to reflect recent promotions by July or August.
Why it matters: IT leaders said the department is “maxed out” with existing projects and legacy systems to maintain, so staffing decisions affect the county’s ability to complete longer-term projects. The committee was told several recent internal promotions mean the department is still adjusting responsibilities and may revise job descriptions to reflect focused support for specific departments such as the Sheriff’s Office.
No formal committee vote was recorded; staff described the internal hiring decision and provided a timeline for filling remaining vacancies.
