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Roswell council denies appeal; Heavenly Foot Massage license revocation upheld
Summary
The City of Roswell unanimously denied an appeal by the owner of Heavenly Foot Massage after police found unlicensed workers and repeated licensing violations; staff recommended denial and cited prior shutdowns.
The Roswell Mayor and Council on Monday denied an appeal of a city administrator's revocation of a massage-establishment license for Heavenly Foot Massage, 11680 Alpharetta Highway, Suite 220, after investigators found unlicensed employees working at the location and documented prior licensing infractions.
Chief James Conroy of the Roswell Police Department told the council that during an operation on May 13, 2025, investigators found seven employees working at the business and five customers inside, and "none of the employees possessed a Georgia massage therapist license nor a City of Roswell massage establishment work permit." Conroy said five of the employees were performing massage and the owner was cited for allowing seven employees to work without required licenses.
Conroy recounted prior enforcement: the location had been shut down March 18, 2024, for operating without a 2024 license, later permitted to reopen after filing paperwork; it was again closed January 2, 2025, for lacking a 2025 license and reopened January 14, 2025. "This marks the third time this establishment has been shut down in the past 14 months for licensing and permitting infractions," Conroy said. Staff recommended denial of the appeal.
Owner Young Jin Liu addressed the council and described administrative difficulties obtaining required documents (DBA publication, surety bond) and said the business historically has provided foot-only massages since 2009. Liu acknowledged recent noncompliance, saying, "legitimately, yes. Operations, we did not have anybody with licensed massage therapists." Liu described plans to recruit licensed therapists, raise prices, refurbish the facility and hire licensed staff, and asked for a chance to reopen and comply with city rules.
Council member Christine Hall moved to deny the appeal. Morthland seconded the motion. The council voted unanimously to deny the appeal and uphold the revocation.
City staff noted the ordinance contains a provision that multiple convictions at a location can bar reopening for a defined period; Chief Conroy said multiple convictions were being recorded in this matter. The denial upholds the city administrator's closure and license revocation; the council did not direct staff to modify that outcome at the meeting.
