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Residents ask Mount Pleasant to clarify MetroNet fiber construction plans and impacts
Summary
Neighbors said they received notice from MetroNet but not the village and want clearer information about timing, property impacts and repairs; public works was asked to follow up.
Multiple residents raised questions about MetroNet (fiber) construction during public comment at the June 23 meeting, saying they received contractor notices but little direct outreach from the village and asking who will repair driveways, lawns and other property after work.
Diane Donnelly (resident) said she learned of construction from MetroNet's notice and flags in the right-of-way but not from Mount Pleasant, and she asked for better communication about timing and potential damage: "We have no knowledge of what the damage to our personal property will be. We don't know how long this project is gonna take." Paula Gardina (resident) added that rumors about poor repair quality and driveway tearing were spreading and asked the village for authoritative contact information.
Trustee Washburn (Trustee) and the village attorney said the work is typically performed by utility or private contractors and that the proper channel is for residents to contact the public works department; the village said it would request public works to follow up with the residents and provide contact information. No formal board action was taken; public works agreed to investigate the site and report back to concerned residents.
This discussion occurred during the public-comment period and the village advised residents to submit complaints or requests through the official complaint form on the village website so staff can log and track follow-up.
