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Mayor urges residents to check solicitor permits after reports of unpermitted door-to-door sales
Summary
Mayor Hawkins and council discussed enforcement of the city's solicitor permit process after complaints about unpermitted door-to-door solicitors; officials emphasized resident vigilance and possible education efforts rather than ordinance changes.
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Springdale Mayor Hawkins told council on June 18 that residents should check for solicitor permits and report unpermitted door-to-door sales after recent complaints in Beacon and Oxford Hills neighborhoods.
The city’s solicitor process requires a permit, a $1,000 bond and a police background check, the mayor said, and he urged residents to ask visiting salespeople for identification. "If they don't have a permit, you should contact the city," the mayor said. He recounted an incident in which a resident reported a solicitor who said he had the mayor's permission; the mayor said that assertion was false and added, "I ensure you all that that will never ever happen. Everybody has to go through the process." He also noted that violations are currently a minor misdemeanor with a typical fine of about $100 per instance.
Council members discussed options for increasing public awareness, including web and social-media outreach and newsletter notices. Several members said signs or public-service announcements could help; council did not propose an immediate ordinance change. Administration agreed to pursue resident education ahead of the summer months when solicitor activity typically rises.
Why it matters: unpermitted solicitors can be a consumer-protection and fraud risk, especially for older residents. The city enforces a permit process but officials said education is needed so residents know how to verify a solicitor’s credentials.
No formal action or ordinance amendment was taken at the meeting; councilors asked administration to prepare public-education materials and to consider posting information on the city website and newsletters.

