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Santa Fe highlights expansion of Connect navigation network; committee approves related provider contracts including Interfaith agreement

4398584 · June 19, 2025
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Summary

City staff presented results and growth of Connect, Santa Fe’s navigation and care-coordination network; the Quality of Life Committee approved a slate of human services contracts on June 18, including a $320,000 agreement with Interfaith Community Shelter Group Inc.

Krista Hernandez, Youth and Family Services program manager for the City of Santa Fe, told the Quality of Life Committee on June 18 that Connect — "our navigation and care coordination network" operated in partnership with Santa Fe County — has grown from 13 navigators in 2017 to roughly 300 navigators across about 85 programs and now tracks referrals in the Unite Us closed-loop referral platform.

Hernandez said Connect began using Unite Us in April 2018 and that the network helped the city and county distribute $8,400,000 in CARES Act funding during the pandemic and $3,100,000 in ARPA funds more recently. "We can track through Unite Us the cases that are created," Hernandez said, and reported that of the community cases tracked through the program, 93 percent of closed cases met food needs, 69 percent met housing and shelter needs and 91 percent met income-support needs.

The committee voted to approve a slate of contracts that…

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