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Council asks staff to revisit a part‑time customer service clerk after credit‑card fee revenue estimated
Summary
Council instructed staff to return in August with a supplemental budget analysis on a part‑time customer‑service clerk funded by anticipated credit‑card fee revenue; motion passed 8-1 following staff presentations about floor staffing and cross‑training.
Council instructed staff to revisit a part‑time customer service clerk position as a supplemental budget item once the city has more concrete figures from newly adopted credit‑card service fees, voting 8-1 to request a return to council in August with an analysis.
Why it matters: Customer service staffing affects in‑person service, phone wait times and cross‑training capacity; the council tied the staffing decision to anticipated fee revenue created by a credit‑card convenience…
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