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Council hears exit‑interview findings as personnel strategy focuses on retention and career ladders
Summary
City HR and managers told council exit interviews cite supervisory problems, safety concerns and dissatisfaction with positions; council discussed career ladders, reclassifications and overlapping hiring needs as tools to retain staff and reduce vacancies.
City HR and department leaders told the Dover City Council that exit interviews, while voluntary and completed only by a subset of departing employees, repeatedly flagged supervisory concerns, safety worries in the field and dissatisfaction with pay and duties as reasons for leaving.
Why it matters: Personnel costs and retention were a central theme of the budget review; council members pressed for data on turnover and asked departments to tie reclassifications and career ladders to clear retention and recruitment outcomes.
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