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West Chester IT staff demonstrates how to separate Microsoft Teams chats from channels
Summary
An IT staff member at a West Chester meeting showed attendees how to change a Microsoft Teams setting so chats and Teams channels appear separately, noting the default combined view can hide team channels and that some users may need to update Teams to see the option.
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An IT staff member at a West Chester meeting demonstrated how to change a Microsoft Teams setting so that one’s personal chats and organization Team channels appear separately instead of combined.
The demonstration mattered because, the presenter said, the default Microsoft setting combines chats and Teams channels and that can make it harder for users to find team sites. “One of the most mystifying things with Microsoft and Teams that has happened recently is combining your Teams channels in with the chat feature,” the staff member said, and showed attendees how to reverse that setting.
The presenter walked through the steps: open Teams, click the three-dot menu at the top right of the app, choose Settings, then Chats and channels (or Chats and blurring in some menus), and set the top option — labeled “View chats, teams, and channels combined and separate” — to Separate. “So I’ve hit separate. And now all of a sudden over here to the left, just like the good old days, I have a chat feature and I have a teams feature and all my team sites are here,” the staff member said.
The presenter also cautioned that some users might need to update their Teams client before the option appears. No formal action or vote was taken; the segment was a brief instructional demonstration rather than an agenda item requiring board action.
Attendees were invited to request help if they encountered problems. “Let me know if you need any help. Take care of our friends and stay cyber safe,” the staff member said.

